No, I’m Not Crazy

by guest contributor Paula, originally published at Heart, Mind and Seoul

Last week my husband and I were shopping at a store which I have frequented a few times times before on my own. The same sales woman who has assisted me in the past happened to be working the night my husband and I were there. Though this woman has never outright refused to help me, I have noticed how much more friendly and how much more time she is willing to spend with other customers – customers who just happen to be white. I honestly wasn’t even thinking about my previous interactions with her when I walked into the store. But as soon as I did, I couldn’t help but notice how different she was. Like how much quicker (read: instantly) we as a couple were acknowledged by her than I have been on previous occasions when in the store by myself or with my son (read: never). And how interested she was in helping us and answering all of our questions. How cordial and downright hospitable she was toward us, taking all the time in the world to ensure we were taken care of. Could it have been that she was just in an extraordinarily good mood that night? Perhaps she had just had a review with her manager and was encouraged to greet customers in a more timely and friendly manner. Maybe she had plans after the store was closed that she was really looking forward to and as a result, had a little extra pep in her step. Perhaps she had downed too many energy drinks from the nearby convenience store and she just couldn’t contain her enthusiasm to eagerly help the next customers that walked through the door.

I acknowledge all those scenarios are possible. I can’t say for sure. But I do know this: Her behavior was different. It was unquestionably different toward me this week when accompanied by my white husband than it had been on any number of the previous visits when I’ve been alone or with my Korean-American son in tow.

Situations like this recent incident are not new or sadly all that infrequent. It happened to me as a little girl when all of a sudden I would become visible and noticeable when the person in charge eventually realized that the white couple a few paces behind were actually with me. And it still happens now in certain situations when it’s obvious that I’m part of a group that includes my husband, my parents, my brothers (who are white) or my white friends.

And though I’m not terribly surprised when it does happen, I’m still very much caught off guard on how to fully process it, articulate it and more importantly – how to unapologetically validate it to myself – without second guessing what I feel and believe to have taken place.

“You know, you really have to stop looking for these things, Paula. You’re just seeing what you want to see”, is something I have been told before when I’ve shared these experiences. That along with, “The person could have been just having a bad day” and “I highly doubt it was even about you at all; I’m sure she’s rude and miserable towards everyone”, and the one that seems to convince the person saying it that there must be absolutely no racism or personal prejudices at play: “Just let it go already. It’s not like the person called you a name or something!”

As messed up as this is going to sound, in a way it is a lot easier on my conscience to be called a “chink”, a “flat face gook”, “slitty eyes” or any other racial slur. When I’m called a name or when people pull back their eyes to try and mock mine, at least I can easily identify and have certifiable proof of their intentions. When someone unabashedly yells out “Yo ching-chong – where you from?!”, it’s pretty easy to tell where they stand and what they’re trying to do – and as a result, it is much easier to separate myself from the actions of the perpetrator. It’s the more covert, ambiguous and almost imperceptible acts of racism and prejudice that I find are far more difficult – both at times for myself and for certain others – to reconcile, validate and to believe without question. And as a result, I find it extremely hard to publicly address certain situations like the one last week with my husband when I feel that the only proof I have is the feeling that resides in my gut.

Maybe it’s because I’ve heard and been told by a number of people in our society that I’m the one who is too focused on race. That I’m too sensitive, too paranoid or too much of a pessimist. That it’s only a big deal because I’m the one who is choosing to make it a big deal and that it’s up to me to dig deeper and turn the other cheek. That I’m a racist for trying to blame white people for something that most likely didn’t even happen. That we as a nation have evolved passed judging and treating people differently simply because of what they look like. Or as I’ve recently heard in conversations and read on some blogs and websites, that because America has just elected a man of color for President, that race is no longer an issue in this country.

Just because there isn’t graffiti on our house, or that my tires aren’t slashed or that people aren’t yelling racist epithets at me or my children, does not mean that we are not still subjected to less than honorable actions and intentions simply because of our race. But how do you explain and quantify a vicious sneer, a dismissive eye-roll or an abrupt head turn and premature departure from someone who clearly can’t stand the sight of you? How do you know and prove for sure that something isn’t quite right about the fact that one of your son’s preschool teacher has never said more than two words to you in the dozens of times that you’ve seen her, but that when your husband picks your son up from school one day, all of a sudden the teacher becomes incredibly talkative, extremely cordial and engages in a sincere and prolonged conversation? Or when the cashier at the hoity-toity boutique rings you up without so much as a “Hi”, “Thank you” or ‘Have a nice day” throughout your entire transaction, but happily sang all three phrases to the white customer ahead of you and once again miraculously finds all three expressions in her vocabulary when your white friend checks out right behind you?

I know that for every racially charged incident that I have shared with my parents, there are countless more that I’ve never told them about. I have no doubt that my children – ages 6 1/2 years and 4 years old – have already been subjected to acts of racism and prejudice, just like I was at their age. Some acts I have witnessed with my own eyes and I am certain there are others which I have not. And yes, we’ve had the age appropriate conversations about the overt examples of racism and discrimination, but I’ve also done my best to teach them to trust their gut about the thinly veiled acts as well. To let them know that they should and need to trust their instincts when they feel that they are being treated differently or unfairly simply because of the color of their skin. To know that they are not being overly sensitive, paranoid or petty. To not be persuaded by people who say “Don’t make a scene, just forget about it and let’s go.” To trust themselves enough to call people out on their behavior – whether it was intentional or not – in an attempt to at least elevate the person’s awareness level of what he or she might have been doing. To know in their hearts and minds that they are NOT crazy for feeling what they do.

After much thought and discernment, I realized that as uncomfortable as it is for me to stand up for myself in these kinds of situations, that I needed to properly address what both my heart and gut were telling me what happened. And so I’ve drafted a letter to the general manager of the store describing the saleswoman’s behavior and what I observed on my last several visits to his establishment. Who knows if the letter will even be read or how it will be received. He may or may not even care if he loses our business. I have absolutely no control over how he’ll feel, react or act upon reading my letter.

But I can control what I choose to do when I know in my heart and in my gut that something isn’t right. And I hope one day that my kids will know the same.

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  1. Resources to go with Baldwin in the 21st century (WP4) « English 1A, Spring 2009 with WSP on 14 Apr 2009 at 4:55 pm

    [...] “No, I’m Not Crazy,” a contemporary commentary posted on the Racialicious site (November [...]

  2. A Poet’s Progress with Sagacious Joy » Blog Archive » NO, We Are NOT Crazy, Damn It! on 06 May 2009 at 11:58 pm

    [...] her post, entitled “No, I’m Not Crazy”, Paula, an Asian woman, explores her thoughts and feelings about an experience where she is [...]

Comments

  1. CVT wrote:

    I was at a “Cultural Training” the other day (all about Asian culture in America – for youth workers), and during the question-and-answer period, one of the attendees (a white woman, like the majority of the attendees) asked, “Do Asian children experience any racism in school?” Said in a tone that suggested, “Probably not, but just checking.”

    And what blew me away is that the Chinese-American speaker answered that “she wasn’t sure.” At that point, I had to just yell out from my seat, “I CAN ANSWER THAT!!!” and proceeded to set the record straight (for those still not sure – a resounding YES!!!!).

    There’s this weird thing among white folks where they think that – because Asian women are exotified (which is “positive”) and Asians in general are thought to be good at math (also oh-so-”positive”) and we’re not black that there’s no racism against us. Makes me want to hit things every time – because I can’t take the time to explain to everybody how it really goes down.

  2. Cynthia wrote:

    I’ve often had the OPPOSITE effect. Once, my boyfriend (who is white) and I were at a very nice restaurant for our anniversary, and the waitstaff treated ME better. And this is no hip bistro, it was a steakhouse where we, at 29, were the youngest clients (other than teens accompanying their parents). They even gave ME the bill (totally unexpected, considering that it was an older-crowd place. The waitstaff would generally hand it to the man).

  3. Eva wrote:

    First of all, you’re not crazy. Second, good for you to draft that letter, and you should send it too.

    I know of a restaurant critic, who’d go into restaurants in different disguises just to see how she’d be treated. In many cases she’d be treated very poorly when she came dressed as an older woman. Store clerks ignore people of color (well they have security follow you but that’s not a good thing), people over the age of forty and anybody that THEY think isn’t going to spend any money in their place.

    And that is discrimination because no one knows who’s going to spend money and no one knows who’s going to steal.

  4. BrownLady wrote:

    I’m so sorry for a crappy shopping experience–it sucks when even mundane parts of life become tainted with the question of “What if this was racial? Did I imagine that?” I had a recent experience in a library similar to yours, and I also left a letter to take care of it. Unfortunately, I did not feel as satisfied or resolved as I thought I would afterwards.

    Your description is 100% on point with the idea of racism being understood as racial microagressions. The most apt metaphor I’ve heard is that while racism used to be like a dagger stabbed in you (when someone calls you name or slashes your tire), you may be aware of the intent and who did it to you. But now, racism is like a needle pricking you multiple times a day from interactions such as what you described. In the end, you’re still bleeding but you don’t know why it happened.

    Of course, the problem with microaggressions is that calling out the behavior is difficult since the victim isn’t sure of the intent of the action. How do you write a letter saying I ‘think’ this was racial, or that I ‘think’ there was a difference in how you treated me? It’s a hard, awkward, and vulnerable position to be in–which is why writing a letter makes you very brave, no matter how the issue is resolved. In any case, I’m glad you wrote something because it’s hard to let this stuff roll off your back everyday.

  5. Kristen wrote:

    My husband and I grew up in Hawaii, which isn’t free of racism, but isn’t as heavily divided on issues of race. When we moved to North Carolina (we’ve since moved to DC), I was shocked at the way we were treated when we were together versus how I was treated when I was by myself. (I’m white, he’s Japanese).

    And it’s not just the store clerks who followed us around like my husband was preparing to rob the place, but a more general friendliness. When I went out by myself or with white friends, people smiled at me, started small conversations about produce or their cute children and looked me in the eye. And it wasn’t just random strangers, the same thing happened at work/school related events with people who knew me as a person.

    When we went out together people wouldn’t look at me! They just wouldn’t make eye contact. Store clerks would have to be chased down, and would rarely answer a question. It drove me insane. Particularly the eye contact part, because it was as if together we were beneath their notice.

    My husband rarely noticed it, and didn’t particularly care one way or another. (Exhibiting the xenophobia that is part of Hawaii’s culture, he just calls them stupid Haul’i’s.) But the whole thing made me unbelievably angry.

    I, personally, didn’t handle it well. I wish I had complained to a manager or confronted people with their racism, but instead, I became less friendly and open, which mostly makes me sad in retrospect.

  6. Asada wrote:

    I can relate.

    I used to wonder why it seemed people were looking at me. Not just observing me, but actually looking at me. And they seemed to me mostly white. I decided to believe that maybe the races are different , and white people just have a tendency to look more. You know ” Don’t take it personally Asada, its them…they wear shorts in the winter….”

    I’m a college student from an inner city. ON weekends when I go back home, I notice no one is looking at me.

    I notice it when someone seems to be kind without reason. Helping me out, smiling or just being attentive. I notice it when people don’t seem to be afraid to touch me. I have friends ( sometimes I don’t know) who seem friendly at one point, but then say the most asinine things.

    once, I asked that friend to hold something for me ( my digital camera) and she looked at me and said “ I don’t know…you don’t have weed or anything”. I was shocked. The song “ If you don’t know me at all, you will never, never, never know me at all…” started to play in my head. And that’s how I console myself. I went to HS and college, celebrated birthdays, and that’s what I get? Am I being too sensitive here? No doubt I have unwontedly said stupid things to her. “It’s the more covert, ambiguous and almost imperceptible acts of racism and prejudice that I find are far more difficult – both at times for myself and for certain others – to reconcile, validate and to believe without question.”

    I don’t necessarily expect lots from my dealings with strangers, and I don’t compares my experiences to others, regardless of race. You never know if people have a history with each other, and these are things no one tells you about. The experience Anne Hathaway had with her husband, ordinary persons would never guess at such things were going on.

    Sometimes , though , I think people deserve the resentment. I was in a lab group where I knew close to noting ( but had to take the class). I got a lot of resentment thrown at me. No one said hello unless I said it first. What’s worse, I got the good grades they earned. I got tutoring and tried to make myself useful.
    I have a question, if someone in a lab group doesn’t understand what they are doing, is it reasonable to expect the group to teach or inform the person of what needs to be done? To explain things? I heard the group mentality is strong in countries like Japan, where students help each other. IN America however, individual competition is fierce. No one bothers to think your only as strong as your weakest player.
    I promise I wont take it personally. =D

  7. ceecee wrote:

    I thought I was the only one! I was sooo upset when I walked into a store a few weeks ago and one of the sales assistants flat out ignored me, right up to when I was checking out.

    I’ve taken to shopping online more because it is so upsetting for me and I don’t need any more bad memories especially if I can avoid them.

  8. truth on all levels wrote:

    I appreciate your post. and yes, i honor you for NOT choosing the path of least resistant and for trusting your gut feeling. this “change” in people’s attitude happens to me ALL the time. All the time. And the blogesphere and what they call the news say things as stupid and one sided as: Racism is dead.

    I am pleased that you are teaching your children about their gut feelings and to follow it, and what they will sadly face in their lifetimes. Also teach them to not choose paths of least resistance. By doing so the blame might become internal, and internalized oppression is the worst.

    Thank you for this post and what you did and continue to do.

    Many blessings to you and yours.

  9. Persia wrote:

    Thank you for this. I wish I could reach over the Internet and give you a hug. As infuriating as the ‘in your face’ stuff can be, it’s not as draining or disenheartening as the subtle.

  10. Monie wrote:

    “It’s the more covert, ambiguous and almost imperceptible acts of racism and prejudice that I find are far more difficult …”

    Yep that’s what most POC’s face. It’s not the obvious incidents like the ones that end up on the news or posted about in blogs, it’s the micro-racism that we face 99% of the time.

    As an African American woman I tend to avoid stores that “seem” like they might not be friendly toward POC. I know that might seem like the wrong way to handle it but as ceecee wrote above “I don’t need any more bad memories especially if I can avoid them”. Those are my sentiments exactly.

    And one more thing; I know the author of this post is talking about the bad treatment she gets from White people but in my experience living in the San Francisco Bay Area, it’s more often people of Asian ancestry that treat me less than well in their stores and that I avoid.

  11. Mimi wrote:

    You’re not crazy! I didn’t notice a some of the ’smaller things’ and may still possibly miss some. There are just oodles of people out there that have no comprehension of white privilege and that it is accorded to them on a regular basis, but it sure is alive and well out there. Good for you for not just staying quiet and handling it in a mature manner. I sure hope they read it and choose to act. Cross your fingers that our new President coming into office will have some of these positive effects.

    Not that I have expectations of the most racist people flipping sides, but that those that don’t see may have their eyes opened and then take action. You’re right, it has to get better for our kids.

  12. Jamerican Muslimah wrote:

    Thank so much for writing this. As a Muslim woman who wears the headscarf I cannot tell you how many times I am ignored by waitstaff, retail workers, tellers etc. Yet there are places I go where I am highly visible since I am wearing the hijab. They don’t expect “people who look like me” to enter into certain places or even to know about them.

    I also notice that people treat me differently when I’m with my non-Muslim, non-headscarf wearing family members vs being by my self. People don’t speak to me like English is my third language or try to take advantage of me because they assume I’m passive. When I am out with my husband (who clearly looks African-American) I don’t experience the same mistreatment either…

  13. Laura wrote:

    You’re definitely not crazy. I’m a white woman with a teenage son, and we both notice quite often that waitresses, clerks, teachers, etc. treat us differently than people of color in the same situations.

  14. KuriusJurge612 wrote:

    I never used to notice these things when I was younger. I just thought that when you went certain places, streets (where more of the people are white) people stared more, or acted like they were afraid to look you in the eye, crossed the street, etc.

    It was til I got to like middle school, when I started to wonder… and feel uncomfortable

  15. Cynthia wrote:

    Wait, don’t Asian women stereotypically spend a lot of money (I know, I’m generalizing here)? If so, why would they look at someone suspiciously? They should be pleased that you’re here.

  16. Asada wrote:

    @KuriusJurge612

    Thats how Felt too…..

  17. Mar wrote:

    I am a black woman and this happens to me all the time. I have become an online shopper. However, today I went to TJ Maxx and had an uncomfortable incident. I was checking out and another woman on line yelled to me “Are you Michael’s sitter”? All I could do was say no through my teeth. I wanted to say that now we have a black man as president, perhaps you can imagine that blacks can be more and that actually I am an attorney (which I am). But I didn’t – so I kicked myself all the way home. I am so tired of white people telling me that I remind them of a sitter (not an isolated incident) – I mean really. Maybe you should get out more and expand those with whom you are in contact and maybe just maybe I will remind you of your doctor, lawyer, etc.

    Ugh – that really killed my day.

  18. Katie wrote:

    So on board with this post. I particularly notice the phenomenon of white people not making eye contact with me, or saying hi/smiling, but doing all of those things with the white people seated around me.

    And counter to the notion that white men always lust after Asian-looking women, I notice that a very high percentage of white men act as if I am sexless.

  19. Charlotte wrote:

    This bit really resonated:

    “You know, you really have to stop looking for these things, Paula. You’re just seeing what you want to see”, is something I have been told before when I’ve shared these experiences. That along with, “The person could have been just having a bad day” and “I highly doubt it was even about you at all; I’m sure she’s rude and miserable towards everyone”, and the one that seems to convince the person saying it that there must be absolutely no racism or personal prejudices at play: “Just let it go already. It’s not like the person called you a name or something!”

    I can’t even count how many times I’ve heard the same exact thing when I’ve pointed out subtle instances of sexism. It’s amazing what a difference having someone just say, “yes, I see what you mean” makes.

    Good for you for standing up for yourself! If enough people do, maybe the world will change…

  20. Jay wrote:

    Cynthia, I think that’s more of a Hong Kong stereotype than a North American one, so a lot of people might not know it.

  21. hyrax wrote:

    I ‘m white, and I was shocked and embarrassed when I first noticed how my black friends and coworkers were treated in some situations. It did help me learn to listen a bit better when other people report experiences really different from my own.

  22. Minotaar wrote:

    It should be pointed out that a lot of these microaggressions have a class-related side as well. A lot of those retail workers and waiters/waitresses are making very little money, and some of us might be doing better. These are people who are daily watching other people buy things on a whim that they cant even afford. Some of them are likely angry and frustrated about their economic conditions, and wish they didnt have to do their crappy jobs to support themselves through college, or what have you.

    It doesnt make any of this racism right, but these are people who have other problems that may be exacerbating their tendency to emit microaggression.

  23. Restructure! wrote:

    @CVT:

    Maybe the Chinese-American speaker was foreign-born, i.e., she did not experience growing up in the United States.

  24. Marge Twain wrote:

    Paula, I’m proud of you for writing that letter. It makes me want to speak up the next time it happens to me. Stuff like this wears us down and lowers our expectations.

  25. Marge Twain wrote:

    Cynthia-White people and black people often assume I don’t speak English or that I’m an immigrant. They sometimes stop being stand-offish when they hear my voice–but that may be what the salespeople are assuming, not that Asians would be poor.

  26. B wrote:

    Thanks so much for this post. Those little subtle things really weigh down on you because they’re so frequent and so pervasive.

  27. Nappy Mynd wrote:

    I am an African American woman who loves lurking on Racialicious daily.

    When I took my son to his daycare this morning, I greeted the Indian teacher in the hallway by name. Unfortunately, my three year old son had to correct me because I called the teacher by the name of the school’s administrator who is also Indian.

    After I took my son to his class and processed that I had in fact called the teacher the wrong name, I went to the teacher’s class to apologize. She graciously said that it happens all the time and that it was no problem. I explained that it was racist and I did not want my offense to go without my apology.

    I’ve been disgusted when my personal acquaintaces make statements like “All Koreans look alike”. I thought I was above being narrow minded. This morning I was really surprised that I too am guilty of not discerning distictions between some people in the same ethnic group.

    How do we humans who acknowledge this behavior in ourselves overcome it?

  28. Pheagan wrote:

    Can I get intersectional on this? I identify with this because it’s a common experience for women as well. I’m in academia and for me this phenomenon is at its most destructive in interactions with fellow intellectuals. In my field, philosophy, we’re more cutthroat intellectually than normal. Everyone is constantly pulling out their brain-dick for comparison.

    Anyway, my entire experience in school has been defined by me driving myself nuts to be ten times smarter than the smartest person in class so there was no doubt that I belonged there. And of course on the graduate level it’s much harder to do that, since most of the students are certainly driven to do as much work as I am. Even in undergrad, I’ve had a lot of experiences speaking to fellow classmen where it seemed obvious to me that they were speaking down to me– men I considered way below my level (yeah I know it’s ridiculous that I judge my peers like this, but when the guy who falls asleep in class only to be woken up by his cell phone starts to explain freaking Descartes to you like you’ve never heard of the guy, it grates). And in philosophy, it’s really difficult to bring up the gender or race card, since it’s so white and male, and since it’s one of the more conservative academic disciplines. I mean, most of the guys we study have arguments for why women are inferior, and Aristotle had (self-defeating) arguments for the perpetuation of slavery.

    And it’s one thing when a guy you know is an idiot is talking down to you and you know it’s a gender issue, but what starts really driving me crazy is when actually, really, you don’t know. You don’t know if this professor is castigating you because you really didn’t state your case as precisely as possible, or if it’s a gender issue. And you go home and go over what you said and you can’t figure out what’s wrong– so is that because you’re a bad philosopher who thinks you’re better than you are, or is it a gender issue?

    I had a female professor in undergrad who was an utter nightmare. She was a terrible philosopher, she seemed to have it in for the females of the class and coddle the least talented men, and she illustrated excerpts from Nietzche with unrelated anecdotes. I found out that she’d been denied tenure at her previous school and sued them for gender discrimination and in the midst of this come to our school.

    So another professor was giving me grad school advice, and he sat me down and gave me this explicit warning about being on my guard in grad school because there was a lot of prejudice against the coeds. He said he’d seen women driven out of the program by stuff like the stuff that drives me crazy, being told their arguments aren’t good, being told they’ve misinterpreted the text, when he couldn’t see anything wrong with it. And I mentioned this female professor and wondered if that had been her experience, and if it has formed who she was, and he concurred. And I realized what had probably happened with her was, when confronted with these maddening situations, she just decided to attribute it all to gender prejudice, and had stopped being able to take real criticism that wasn’t founded on her gender at all.

    This is just to illustrate that it’s a damn fine line to walk. There’s the danger of believing false criticisms are real, and real criticisms are false. And I can’t think of a way to think about it without it just making you crazy, especially when everyone around you is saying this crap doesn’t exist.

  29. Eli wrote:

    I know how you feel. I’m a black woman living in Australia.

    I’m sad to say though that I’ve met so much resistance when talking about the suspicious treatment when I first came here, that I don’t even bother now.

    I would just get the same things said about how they might have had a bad day, or I’m being too negative, etc.

    It’s quite maddening, really. People are judging you and being biased against you, and then you talk about it and people are judging you and biased against you and trivialising your experiences and perceptions.

  30. NancyP wrote:

    Is there a difference between experiences at various locations within the continental US?

  31. J wrote:

    well i live in indiana, and i’m black. what happens here is a lot of people will say, “well, you’re exaggerating. maybe” this, or “maybe” that. then they come out with me and my BFF and they say, “oh… i’m sorry.” my BFF and i don’t know if the stores have problems with me, or with him being hispanic or gay, or with thinking that we are an interracial couple. but that’s a whole nother topic. here are a few things we’ve commented on after the fact:

    *someone speaking to me because they assume he doesn’t speak english, or speaking to him because they assume he speaks for me. if my friend’s BF, who is white, is with us, then they speak to him, not to either of us.

    *not getting service at restaurants or waited on, etc. there is a woman in a particular store in chicago who WILL NOT wait on me. if i hand my things to my BFF to pay for, she’ll wait on him, but not me.

    *getting horrible service. this seems to happen everywhere. we’re college students, but we’re big tippers too, especially when servers are nice. but we always seem to get people who either ignore us or are trying to get us the hell out of the restaurant (when it’s NOT busy).

    *walking into a shop and being able to describe exactly what we’re looking for, and having the staff do the mouth-agape thing for a split second, probably thinking “wow, they’re so ARTICULATE!”

    and here’s something that happened to me when i was about 15. i’m trying on boots in marshalls, minding my own business and these three little kids stand directly in front of me and stare. they stood there for a good minute, then their mom came over and hustled them away. they didn’t say anything and neither did their mom. now, i don’t know if race had anything to do with it. i just got that feeling, you know? like wondering if these kids were staring because they’d never seen a black person before or something… to be honest, that does happen here.

  32. CVT wrote:

    @ Restructure – She was, indeed, foreign-born, but had lived in the States the last 20 years and was pretty “Americanized” – it just surprised me that she wasn’t able to (or willing to) say that OF COURSE it happened (whether or not she directly experienced it) – and she has two American-born children that are currently in junior high . . .

    I guess she just didn’t want to make a guess on something like that – but it kills me that people still even have to ASK that question as if it’s not a given . . .

  33. Ishtar wrote:

    You’re definitely not crazy or imagining things. I live in Cape Town (South Africa) in an upmarket area (I got lucky finding a low rent flat) that is racially mixed though still predominantly White.

    I’ve lived in this area about 14 years and have noted that the restaurants and cafes in the area are still predominantly patronised by White people. People of colour go elsewhere when they want to socialise. There’s no overt racism that I’m aware of – it’s more subtle than that. You walk in to a restaurant and everyone looks at you. After you’re seated its like everyone’s eyes just slide over you. It’s an unsettling feeling, all the more so because there is nothing overt, nothing you can confront people with.

    And of course, I’ve also experienced countless times having security or salespeople follow me in shops. What makes that even sadder is that those people are usually POC too and they don’t follow the White people around.

  34. sd wrote:

    Another really annoying thing is the behavior of other customers. I’m a black woman living in the US, and I’ve noticed that in stores and restaurants, whites will often try to jump the line ahead of me. They clearly see that I’m standing there, but they feel that they have the right to go first, and that I should wait. Sadly, many of the salespeople and hostesses do nothing to correct them. In fact, in London, a white man tried to cut the line in front of me at a McDonald’s, of all places. When I said, “I was here first” to the clerk, she took my order. The white man then tapped me on the shoulder and said “you should thank me for letting you go ahead.” Un. Be. Lievable. I know that I can’t order in or shop online for everything, but it really does get to be SO draining going through this sort of thing every day.

  35. Adrianna wrote:

    I’m black woman this happened to me when this lady at a CURVE talked to me like I was a child or like I did not undestand english. I did not catch it at first , but my my friend who is from Israel saw it and complained. I’m from Haiti and I’m much better at catching when It’s a classism and a colorism,which happens a lot down there. (Cause If you are darker skin they just assume at the fancy stores that you could not possibly afford anything,cause all dark people are all poor ) Having lived in the US 6 years I ‘m more aware of it and It does really bring you down. I get you and I’m Happy you stood up and wrote that letter.

  36. jmn wrote:

    Paula, thank you for teaching your kids to trust their gut instincts on subtle racism. That is the best thing you can do to teach and empower your children. I wish and hope that they do not have to teach their children the same thing.

  37. Ishtar wrote:

    @ sd

    I know what you mean about jumping the queue! I’ve seen that so often…grrrr.

    There was one time though when the tables got turned. I was in the bakery queue at the supermarket and it was a busy day. The two assistants were working as fast as they could and we (all POC) were waiting patiently. Then two White men walked to the front of the queue and asked to be served. The assistance (a WOC) politely told them to go to the back of the queue. One of the men refused to budge, complaining that he’d been waiting too long and he wanted to be served now. I don’t know how she did it but the assistant just calmly repeated that he should move to the back of the queue and once it was his turn she would serve him.

    So he stormed off to find a floor manager who, when he arrived (a nervous-looking White man) tried to make the assistant serve the White customer first. Again she calmly refused and reiterated that he should wait in line just like everyone else. The customer tried to protest again but the rest of us had had enough so we raised our voices and told the floor manager that his assistant was right, he was wrong and that WE wouldn’t allow the customer to jump the queue. One of the women said she’d report the floor manager if he didn’t comply. Manager and customer had no choice but to back down. * big smile *

  38. Candelaria wrote:

    People of color learn to absorb these insults in order to cope. When we feel we want to, need to, must confront, a well-written letter, cc’d to the highest levels is very appropriate.
    Don’t let anyone tell you that you haven’t experienced what you’re experienced.

  39. Celeste wrote:

    “That I’m too sensitive, too paranoid or too much of a pessimist. ”
    That’s funny because that’s exactly the same thing I tell my husband (who’s Taiwanese) when he thinks that Asian business owners are treating the white customers better than they’re treating him or if he says an Asian woman just gave him a dirty look when we’re out together. Sometimes he’s probably right but other times I don’t see how he got that impression when we’re witnessing the same behavior. I guess I shouldn’t be so dissmissive but at the same time I don’t want to compound any feelings of alienation that he might have from some segments of Asian communities.

  40. bdsista wrote:

    Now you see where the term Angry Black Woman came from. I now am at the point where if someone tries to cut in front of me, I say to them loudly and clearly (and politely), I’m sorry, but you must be confused, the line is back here and point. It helps that I work in public education so I can command that teacher voice that makes middle schoolers obey. I also have spoken directly to clerks who act like they don’t want to acknowledge my existence asking them, How are you today? or if they persist in being rude, I ask them, Is there something wrong? You seem a little withdrawn, can I help you? You then get two responses, shock that you addressed them in a way that calls them out on their pathology or they come correct, or sometimes they may actually share something personal (rarely-but at least they know its affecting their behavior)

    My grandmother was the “call the manager ” Queen and I would see her raise hell on a regular basis when I was 10 years old. (in the 1970s). I used to be kind of embarrassed. I get it now.

  41. Squidfly wrote:

    Push back when necessary.

  42. Lisa J wrote:

    Paula, I just want to echo everyone who is telling you that you are not crazy. You are not. It is our society that is crazy. It just amazes me sometimes how entitled some people are and cannot even see their own behavior. I have encountered similar experiences myself as a black female and it can be annoying. I think to some degree I’ve gotten used to it and it doesn’t bother me as much or maybe it happens less, but I have had many instances of these things happening. I remember in college when I would go to the cafeteria in the student center and one white female cashier would ALWAYS smile and say something pleasant to white male students when they came through the line, might smile or at least say thank you to white females (though not as much wattage or quite as friendly) and just give a dead stare to me and other black students. I went there a lot so I saw it often. It infuriated me. Now I’d probably say something but as a late teen very early twenty-something I felt I didn’t have the right. It can be so infuriating. For a few years I’d be suprised and a little happy when people were actually polite to me and treated me appropriately at a store.

  43. Paula O. wrote:

    Thank you to everyone who has shared their own personal experiences. The validation and affirmation continues to give me the courage to keep speaking up and out.

  44. Lleeo wrote:

    What a great post, Paula. I’m so glad that you wrote that letter.

    As a white woman, I’ve witnessed subtle forms of racism happen in front of me while I am treated with the extra attention and big smile. I often wonder if I am just imagining it but I am proud of myself for trying to be conscious of it when it happens, especially if I am getting treated better, because I think white people have a responsible to be aware of their privilege just as much as people of colour must fight against being treated unequally.

    To be honest, sometimes I feel like I treat people of colour with more overt friendliness and eye contact than with white people because I’m trying to consciously treat everyone the same. I know this is kind of a reverse phenomenon of the same kind of racism and I try really hard not to do it. I find it so easy to not even think of pulling the overtly cheerful card once I’ve gotten to know someone and am comfortable with them but I definitely find I do it with strangers a lot or with people who seem like new immigrants.

    I feel like a patronizing, racist asshole when I’m doing it and I’m glad I’m trying to confront this. Does anyone else have any views on this?

    In addition, I find that when I try to confront or resist certain forms of subtle sexism, my female friends or even older women will tell me I’m making a big deal out of nothing and just trying to make a big deal out of nothing.

  45. Louisie O'Loughlin‏ wrote:

    Great post. Definitely thought-provoking and inspiring.

    As an adoptee myself , I can certainly commiserate with your experience. It is difficult having that feeling of being the victim of discrimination when there is no clear evidence of racism actually occurring.

    I have been accused of making up my experiences in the past; some people went as far as to call me a covert racist. I don’t buy it thought.

    Thanks for your courage. I enjoy reading your blog.

    Louise from St. Paul

  46. rengeko wrote:

    i would like to also chime in and say that you are not being oversensitive. i am a white woman and i definitely see my privilege. on several levels-while it is true there is sexism, it is not at the same egregious point as racism. or homophobia, for that matter-i got into an argument with a couple of my coworkers tonight because after they had been laughing hysterically at some kind of “gay joke” i finally snapped and demanded what was so funny about being gay. oddly, they had no real idea that it was wrong and offensive to make jokes about gay people or being gay. we work at a webhosting company and often talk to people from other countries and they ridicule their accents, as well. it makes me so angry. i have to say that as i get older, the less i like humans on an individual basis. i would like to know that we are better than we are-but i can’t/

  47. mia wrote:

    Thank you for posting this. I may want to link to this as a great way of discussing “micro-racism” (I just learned that term here!) and other forms of micro-aggression/micro-prejudice. I am white, but I also have a visible disability (I am totally blind), and have frequently noticed some commonalities in how I get treated differently from sighted people when my sighted friends aren’t around. … Or even when they are — having people who are being friendly and chatty to everyone elsse at a party, not say a word to you, except maybe to help you find a chair, that sort of thing.

    And then to try to bring it up and be told that I’m overreacting, or that I just don’t understand, so-and-so is really a good person, they wouldn’t be prejudiced. Okay then, they’re just rude.

    Anyway, thank you. You’re not crazy. This crap is real.
    .

  48. Restructure! wrote:

    @CVT: I find that foreign-born Asians are completely disconnected from what native-born Asians experience, even when it’s their own children.

  49. Restructure! wrote:

    To be honest, sometimes I feel like I treat people of colour with more overt friendliness and eye contact than with white people because I’m trying to consciously treat everyone the same. I know this is kind of a reverse phenomenon of the same kind of racism and I try really hard not to do it. I find it so easy to not even think of pulling the overtly cheerful card once I’ve gotten to know someone and am comfortable with them but I definitely find I do it with strangers a lot or with people who seem like new immigrants.

    I feel like a patronizing, racist asshole when I’m doing it and I’m glad I’m trying to confront this. Does anyone else have any views on this?

    I thought that some white people do this to me. Now I know that it’s probably not just my imagination!

  50. Restructure! wrote:

    Oops, by “foreign-born Asians” I meant “some foreign-born Asians”.

  51. NancyP wrote:

    Being consciously polite to POC rather than ignoring POC would seem to be an intermediate step in learning to act in a natural non-racist fashion. I am pretty much in the same boat as lleeo, unlearning bad habits and being awkward at it at times.

    I can relate to some aspects of the “white man cutting the queue” story, but have the white privilege of being noticed by the boor while I rip him a new one, in a “teacher voice”. Most such incidents involve cars. I can only guess how wearing it must be to deal with micro-racism and decisions on how to handle it, with orders of magnitude more fools to ignore or rip new ones or acquiece to, as the situation might need.

  52. NancyP wrote:

    acquiesce, dammit! (gggrrrr, blood sugar low)

  53. TeakLipstickFiend wrote:

    I do a fair bit of letter-writing when I feel service has not been up to scratch, so good on you – I think the point needs to be made. It’s a shame that some of you have to stick to online shopping to avoid this kind of behaviour.

    As a white woman and not having experienced your ill-treatment, I can hardly imagine what you go through. As an anglophone living in France, I have noticed that I sometimes get treated differently from francophones, but it is really is a drop in the ocean in comparison. (But watch out if you come to Paris – they are really good at queue-jumping here! :) )

    And I suspect I am guilty of the same behaviour as Lleeo and NancyP, though, like Lleeo, I’m not like that with people I know. It doesn’t excuse it, I know.

    One other thing I notice that some people do is not even to try to understand what someone with an accent is saying. As soon as they see/assume a person is foreign or as soon as they hear an accent, it’s like their brain gives up on trying to understand what that person is saying, even if it is perfectly understandable (kind of like Margery Dawes in “Little Britain”).

  54. Hokayshenao wrote:

    People have many prejudices that they are entitled to have. I noticed a woman at a festival for foreign countries who spoke excellent english, but it was comprised of slang and a western dialect. She was from Thailand, and I later came to grips with the fact that it had no reflection on her personality, but, the way she learned English was very different from the way I learned. I do not want a seemingly harmless incident to keep me from reaching out to non- native English speakers.

  55. ti amo wrote:

    Oh yeah. I know completely where you’re coming from. Although not a transracial adoptee, I get treated similarly when out with my white friends (Chinese myself) and conversely, treated worse when out with my black or asian friends.

    Normally i dont keep track, but one incident at Borders stood out to me. I remember the white man in front of me buying the same book as me. The white employee at the counter strikes up conversation, acting smiley, cheerful, etc. I come up in line with the same book. I smile, nothing unusual, typical behavior of a polite customer. Of course at this point i’m not expecting anything other than friendly service from his side. little did i know.

    Dude’s face *switched*. The moment he sees me, his smile drops. What, am i wearing a dead racoon on my head? I come up to the counter, he quickly looks away. Cold, robotic movement, monotone voice, extremely detached presence, etc. like I was the black plague. He briskly slides the bag towards me after he stuffs my book inside. He hands me the receipt and before my hand even picks it up he looks far past me with relief and cries “next customer please.” No hello, no ‘how’re you?’ no ‘goodbye have a nice day’. The only word he uttered was the price. Zero eye contact.

    Motherfucker. Wish I could say i went back and gave him a good telling off but i didn’t. It will happen next time, however. I almost want to go back just to raise hell and high waters on that little twerp. If anyone wants to watch a New Yorkish, 5′3″ Asian girl tell a frumpy college-aged bigot off, visit the Borders in Milpitas, CA some time on the weekend. I’m liable to be there, prowling around for that asswipe to show up so I can exact revenge for the POC cause.

  56. waxghost wrote:

    Lleeo, that’s exactly what I was thinking while reading this thread. I have been working really hard to try to eradicate any differences in the way I treat people – I’m probably not always successful and it is frequently awkward but I have noticed an improvement. (I still have my moments… *cringe*)

    I would like to ask, if anyone cares to answer, if being overly polite is better? For instance, I went to dinner at one of my favorite restaurants once and was surprised to see a black family there – I’ve only ever seen white people frequent that restaurant. I consciously kept myself from staring at them, aware (thanks to Racialicious) that that could easily make them feel uncomfortable, but I felt like I was still treating them in a racist way because I tend to flirt with little kids sitting at other tables when I’m out but kept my eyes averted. Whether or not they even noticed me is a whole other question, but I wonder if anyone here has noticed behavior like this from other white people and how it made you feel?

  57. Witchsistah wrote:

    Maybe it’s because I’ve heard and been told by a number of people in our society that I’m the one who is too focused on race. That I’m too sensitive, too paranoid or too much of a pessimist. That it’s only a big deal because I’m the one who is choosing to make it a big deal and that it’s up to me to dig deeper and turn the other cheek. That I’m a racist for trying to blame white people for something that most likely didn’t even happen.

    This lessons a lot when you quit expecting White people to validate your experiences. For the most part, they’re just not going to get it.

    I’m African American. My husband is White and even he sees how differently I’m treated when salespeople realize I’m with him. Sometimes, I’ll be walking slightly ahead of him and security comes edging over. Hubby catches up to me and puts his arm around me, showing that “Yes, she’s with me” and security suddenly backs off. I see both racism and sexism at work. Basically, he’s viewed as my minder. The Alimighty White man will make sure his cullud gal will behave. Basically, if I decide to go off about racist behavior, he’ll step in, assert his Almighty White Man Authority and put the kibosh on my tirade. He shook his head at that assumption. “They’re on their OWN if they start you up!”

    My mom was also the “Get me your manager/boss/supervisor” queen. And yes, I was embarrassed when she did it, but, as many other posters and readers, now I understand. What I remember and love in retrospect was how she was catered to after she had complained loudly, often by the manager/boss/supervisor him/herself! Folks must have thought my mom was the Empress of Ethiopia.

  58. Richard KC wrote:

    Dear Paula,

    Firstly, I am Canadian-Korean. I have worked in retail for seven years, from high-end boutiques to mid-level chained stores. I’m a personal shopper/stylist to boot. So I can empathize with your experience and your thoughts behind them…from both points of view as an employee in retail and a consumer. And in every store I’ve ever worked in, and on occasion some stores I have frequented, I can tell you that you’re not over-reacting – I, too, recognize that there is at times some racially motivated thought behind particular actions (or inaction).

    I’m gonna cut to the chase before my long-winded thoughts below (Oh, and warning, lots of assumptions ahead). If indeed the difference of service you experienced was based on race, I’d have to say that it IS because you had walked in with your Caucasian husband and it’s because of either A) the associations based on race alongside economics, or B) racial empathy between herself and your husband as she was also Caucasian, and you on the other hand appear “different” to her. It is total bull in either case, but it’s not to say we’re not all a little guilty of our own preconceptions…

    The store I currently work at is in Yorkville, the 5th Ave NY version in Toronto. It caters to a higher-end clientele. The team I work with is racially diverse, with individuals from Anglo-Canadian, Eastern European, East Asian, Middle-Eastern, and West Indian backgrounds. But most of them are more or less assimilated Canadians, bearing their own traditions and values mixed in with whatever the Canadian Identity is (way too much to explore for just a comment!). In any case, I do have a point – regardless of the background of myself and my co-workers, there are some racialized stereotypes behind how we judge, think, and react to certain customers that walk in. And more specifically in this case, Asian customers…

    It’s not to say the team I work with are outright racists. But there’s definitely a bias within the individuals I work with (I am not immune to this myself). There’s an assumption that A) most Asians are not willing to spend that much and B) they’re more difficult to serve.

    Race + Economics:

    I assume Toronto is roughly comprised of 2/5 Asian, but I’d hazard a guess that 65% of my store’s clients are Caucasian/Anglo-Canadian. There’s an association that C/A-C’s will consistently spend more in our store. I don’t have research+solid numbers to back it up, but I’d have to assume that in Toronto, the majority of those who fall under the middle-upper and upper class demographic are C/A-C (but it’s also safe to assume that those numbers are changing as the second generation of those from Asian descent are entering professional fields etc). But in any case, even when I look at my client book, it’s probably only about 1/10th Asian.

    The bias mentioned before isn’t some fantastical thing that was imagined – it is based on experience. Unfortunately, however, those experiences have cemented into our minds this prejudice. So we have this distorted preconception that we apply to nearly everyone within a certain group. Thus, I admit, most Asian customers in my store don’t get a consistent level of high-quality service as those who are C/A-C (let alone those who are Black, Middle Eastern, etc). I can tell you that only a fraction of them get the same level of service C/A-C’s get, because they’re willing to spend a considerable amount. Really, for our store, it comes down to the association of race + economics: an attitude towards spending – who’s got it, who’s willing to burn some money, and who’s willing to come back to our store consistently and burn more money.

    This is not to say we treat non-Caucasians with total indifference all the time. Often or not, beyond the race and economics factor, the biggest thing that affects how we engage with customers is attitude…

    Racially-Based Attitudes:

    It’s not only about the money all the time. It’s about the attitude. And again, there’s a formed preconception that is often applied to everyone within a group based on experience among myself and my coworkers. My experience? A considerable amount of Asians can be difficult to serve. Case in point: it’s not uncommon for them to come in, look around, disengage themselves from their salesperson, and leave without uttering a word; or they’re difficult to satisfy once you do serve them – either too demanding or little confidence in their decisions. It’s not to say only Asians do this, but experience tells us that they’re more likely to do this. We create this association that they’re more difficult to break through to.

    I can only speculate. Perhaps this type of attitude and detachment is based on a language barrier, they’re self-conscious, or because of their economic position, or they’re just having a miserable day. I can’t tell you for sure. So, I assume. We assume. And it’s bad, I know, to assume and judge based on so little, and then to apply it unto others of the same race.

    And it’s not to say we haven’t recognized this. We KNOW Asians are willing to spend: even though only 1/10th of my client book is East-Asian, they probably account for 15% of the money I bring into the store. We just have to break down these preconceptions we have in our heads.

    Racial Comfort:

    Let me be blunt. Let me assume just a little more. Experience tells me that some Asian customers are MORE comfortable with Asian sales associates, and perhaps vice versa. It’s not to say Caucasian customers are more comfortable with Caucasian sales associates and vice versa, either (although, I and others have had rare experiences where we were ignored because of our racial descent). But for marginalized minorities, I find they tend to gravitate towards “their own” – case in point: A middle-aged Chinese woman walked in last week, and my Caucasian co-worker greeted her and attempted to open communication with her. However, the moment she spotted me, she approached me for assistance, even though I had not acknowledged her presence whatsoever.

    Unless they’re assimilated “Canadians”, I find that Asian customers feel more comfortable communicating with me and being served by me because of my descent. For some, or for many, it may just be about the racial empathy. And in reverse, maybe I’m just “Canadian” enough in my own attitude that Caucasians /Anglo-Canadians for the most part accept my service graciously, or they simply don’t perceive me by my race first (which is nice to think).

    Shop-a-holic:

    I shop. A lot. Retailers know me, and for the most part treat me well. Even before my personal shopping/stylist business sprang up. But I’d be lying if I said I have never experienced prejudice myself. Whether it was due to economic or racial preconceptions, or a combination of both, I am not exactly sure (although my own experience tells me that in the past I may have been treated indifferently or without regard because of the combination of the two factors).

    For example, Holt Renfrew (the Canadian equivalent to Neiman Marcus, Saks) has a notorious reputation of snobbery and at times racially-motivated indifference. My first time there, I was ignored. No greeting, no acknowledgement of my presence whatsoever (except for a few catty looks). Granted, I didn’t even touch anything. But I was disenchanted by my first experience there. One year later, I came back, expecting the same old thing. It was pretty much the same experience. I had to ASK for a room to try a few things on. Cue rolling eyes. I could sense there was an assumption that I wasn’t worth their time, even though I did end up buying two things.

    You’d think I’d have never gone back. But, you know, third time’s the charm, right? It was probably another year before I went back. I got a greeting this time. Okay, not bad. Maybe they’re getting some training to say hello to everyone. I picked up a few things, and was promptly OFFERED a fitting room. I’m feeling a little better, this time around. Heck, I even got offered alternative sizes, and complementing pieces. Advice & service! Wow. I ended up dropping quite a bit of money. Years later, the woman (Caucasian, btw) that had served me that day is now the only associate I go to in that specific store. She ignored her preconceptions that day (if she had any), and just gave me quality service, without knowing whether or not I’d buy anything or not. We’ve developed a relationship since then, to the point where she knows my dog’s name, she knows what I’m studying in school, etc. and I know details of her life as well – we have no ambiguity or indifference. And I have this with many other associates at other retailers as well, regardless of our differences in gender, race, and sexual orientation to boot.

    So, I can’t stick all my thoughts to your experience alone. There are a lot of variables. My best guess is that she perceives you as “different” because of your genetic heritage, thus she has little or no empathy and therefore treats you differently. Or maybe it is an economic + racial preconception, and upon seeing your Caucasian husband, her perception shifted. Maybe it’s because she just doesn’t know you well, that there isn’t a “warmer” relationship between the two of you. Whatever the case is, race shouldn’t play any role in how we perceive and treat each other (so my heart goes out to the other commenter’s who have experienced racist claims or comments, by retail associates especially), but at times it happens nonetheless. I know I’m trying to kick the habit – it’s definitely a difficult process.

    Oh, wow, three hours later…sorry for the long-winded, assumption-filled post. And I apologize for not recognizing the experiences of other racial backgrounds, too.

  59. yc wrote:

    I know that it’s not at all the same (because….what oppressions are the same?) but as a white Jewish woman I often have feelings like I must be crazy. It is, of course, very different because Jewish oppression doesn’t hit me the same way racism might- I don’t get served differently in stores, restaurants etc… I don’t know what that feels like and I’m sorry for the parts I might have played in this as a white woman.
    And yet Jewish oppression still exists on this systematic level and I still feel it every day…. I feel like I’m going crazy because it seems like no one believes me how painful it is.

    The hardest part is that it is mostly my most radical, progressive, activist friends who believe Jewish oppression has ended…leading me back to feeling crazy…. ouch. =(

  60. Wren wrote:

    THANK YOU! I had to show this to 10 people because it is so on point and well written. The fact that this type of racism occurs and people do not acknowledge it is ludicrous, sad, and I have often felt that I am alone in noticing it…

    My sister works in a restauraunt and everyone white who works there openly admits that they don’t like serving black people because “they don’t tip as much” and complain to their manager (or the person giving the table assignments) whenever they get a large party full of black people. Instead of making it completely apparent that they are extremely racist they substitute the word “ghetto” for black, and this is in Oakland…

    Whenever I am by myself because of my lighter skin tone (melanin-ly challenged) I get treated better than with my partner or my friends who are all non-white. When I first moved to the LA area that was even more apparent, and I would point it out and rant about it. I have grown so used to it though that now I just try to ignore white peoples reactions completely to not get angry, but i still notice.

    Besides the rude treatment when anyone of a darker skin tone is with me, its also just always the assumption that I am not with whoever I am with who is a different race then me In checkout lines, restaurants, or clothing stores its assumed we are not together unless we are holding hands. That gets pretty frustrating…So thank you Paula because you said it wonderfully and the work that is being done on this site and in person; having these open discussions about race, with folks who are ignorant, I would like to think makes a difference and leads to the progress so that this can change.

  61. DARA wrote:

    Well mabe you will say I am crazy, I am a person of predominately white background and anytime I go shopping people of color are rude and glare at me like I am the big evil whitey. I am so tired of getting treated this way. I have had store clerks of color ignore me and wait on people of color who were further back in line than me. Now tell me it doesnt happen, it happens every day of my life.

  62. TCS wrote:

    Thanks for an enlightening post.

    “It’s the more covert, ambiguous and almost imperceptible acts of racism and prejudice that I find are far more difficult …”

    … partly because if you do talk about it, you may find yourself arguing not with a known enemy, but with your allies, or people who want to be your allies. (That is, the people who didn’t mean to do a racist thing.) It’s the mismatch between intentions and realities that is so frustrating.

    It makes the confrontee defensive and the confronter even angrier.

    Why are we often defensive when confronted, instead of eager to learn?

    In my school history books (in the American West), Racism happened mostly somewhere else, a long time ago. The good guys won. The bad racist monsters lost.

    When I (white) hear the word “racist,” in my head I see textbook images: A KKK rally — sheriffs setting dogs on protesters in 1964. (The struggles of non-black people of color aren’t part of that textbook narrative.) I’m not just blaming the schools — this pervades the dominant culture.

    This may be why if I’m accused of — or accuse myself of — doing or thinking something racist in a more typical USA, 2008 way, I weirdly, automatically think, “At least I’m not like *them*” –meaning slaveowners or the KKK.

    Wtf? It’s as if I’m thinking, hey, look at me, I don’t lynch or buy or sell human beings. I’m not asking for thanks, but doesn’t that count for something?!

    Well, I have come reluctantly to the conclusion that no, it doesn’t count. Cruel as it seems, we don’t get credit for *not* taking our privilege to a lethal extreme.

    Maybe if I and my white compatriots let go of the need to be assured that we are “the good guy” and not the monster — if we realized that we have to earn our anti-racist points by actions other than being born in this century and obeying the law — we could then talk about whatever real issue is being raised. Or perhaps just listen and think about it. (Doh! I always forget that last part.)

  63. Lleeo wrote:

    @ Restructure!

    I thought that some white people do this to me. Now I know that it’s probably not just my imagination!

    Nope, I definitely don’t think it’s your imagination in some of these cases you’ve encountered. I’ve also witnessed other white people like me who are doing it. =/ I’m sorry. I’m definitely trying to keep my ears and mind open when it comes to topics and discussions about race.

  64. Lleeo wrote:

    Being consciously polite to POC rather than ignoring POC would seem to be an intermediate step in learning to act in a natural non-racist fashion. I am pretty much in the same boat as lleeo, unlearning bad habits and being awkward at it at times.

    I knew I couldn’t be the only one trying to overcome the racial barrier but then going about it the wrong way. People who say that racism in our society doesn’t exist (especially in the subtle and microagressive ways that Paula suggests) need to open their ears and expand their minds. I love coming to this blog because I feel like I learn so much just by reading on of the posts on here.

    Also, sorry to everyone about my last post which I’m pretty sure was riddled with bad grammar.

  65. Lleeo wrote:

    Hi Waxghost,

    Lleeo, that’s exactly what I was thinking while reading this thread. I have been working really hard to try to eradicate any differences in the way I treat people – I’m probably not always successful and it is frequently awkward but I have noticed an improvement. (I still have my moments… *cringe*)

    I’m actually really glad I brought up my awkward and biased behaviour. Maybe it could even be labelled racist or certainly harmful. I feel like a lot of white people who are trying to overcome the racial divide may be doing it awkwardly at times or going about it the wrong way but are too embarassed to admit it because deep down they know that it’s wrong. I used to read a blog (she closed it a year ago) by a black woman who said that white people often refuse to either get into a discussion or to continue a discussion on race with people of colour for fear of being called a racist. And I think she made a good point when she said that white people’s fear of being labelled this socially charged word is going to shut down meaningful discussions about race, we’ve got a real problem. I’m sure some men refuse to meaningfully discuss feminist issues with serious feminists for fear of being called sexist.

    Maybe these words are thrown around too freely sometimes but they are often not used without a reason.

    And to all the people of colour who have commented on this post about being treated badly or unfairly in a white-dominated business by white sales clientelle (sp?), I am truly sorry to hear that. I’m also really glad to hear that a lot of you are fighting back against this kind of unequal and often rude, demeaning treatment. Also, thank you to Paula for opening my eyes to the concept of mircoagressive, racist behaviour. It might benefit me to receive better treatment at certain businesses but it certainly isn’t worth the cost of hearing about others getting treated like crap when it all comes down to skin colour. The bottom line is: it isn’t right.

  66. bea wrote:

    My direct and indirect experiences definitely concur with Paula’s and many who have posted comments. It boggles my mind that so many people walk around unconsciously, unaware of how they are reacting to others around them.

    I have to say that I am getting to the point of frustration that when I see people gawking at a girl like Pavlovian dogs, just because she is “blond” or being more deferential to whites, my respect for them drops through the floor.

    It really is past time to wake-up and stop walking around like programmed robots. I’m sorry, but the fact that many people don’t strive to be more conscious and thoughtful about the world and their place in it really irks me.

    I love this blog because there are many voices of sanity here!

    As for the whole shopping experience, I find it distasteful altogether. As Richard KC expressed, customers are sized up by sales people (especially those working for commission) in a very cold, calculating, dehumanizing way.

    So as a consequence, when I shop, I do my best to avoid sales people because I find them annoying! I like it when they leave me alone, for whatever reason (good or bad). But, I can see the larger issue behind Paula’s story and how important it is to bring it out in the open.

  67. m+ wrote:

    ‘DARA wrote:

    Well mabe you will say I am crazy, I am a person of predominately white background and anytime I go shopping people of color are rude and glare at me”

    You know, I have the a similar experience (there is no ‘anytime’ to describe any experience, however), particularly in Oakland and Chinatown. The thing is, even if they are being racist, I really suffer no consequence. I can walk into any adjacent store and be treated like a king, whereas a POC is very likely to experience similar behavior everywhere they go. Further, as the beneficiary of decades of white affirmative action (re: slavery, segregation, etc.) I am in a much more advantageous position that the vast majority of POCs (for a middle-class guy making <$60k/yr that’s not saying much either) so a person’s disrespect of me has much less baggage, no institutional scars to pour salt into, as it were. I may not like it, but I certainly am not vain enough to claim that I suffer in the same way as a POC does.

  68. Anonymous wrote:

    In Westminster, CA I was unable to shop in the Vietnamese shopping areas.

    I am white and was glared at, in overtly hostile silence, until I left the store.

    Hey, it doesn’t feel good.

  69. justmarried wrote:

    Oh god, this is so right on spot! I am Mexican, and I have experienced loads of micro-aggressions, from all sorts of people in all sorts of places: roommates, professors, clerks, hotel maids, in the U.S., in Europe… not to mention the obvious: immigration officers. When you’re Mexican and traveling, they always assume you must be trying to smuggle one sort of illegal thing or another (you know, like drugs… or yourself)… so I thought I had developed a skin on the issue… until recently, when I discovered a whole new dimension to it: traveling as part of an interracial couple.

    My husband (who is Swiss) and I had a long-distance relationship for three years before getting married. Him living in Japan, me living in Mexico. During all those years, we got to travel back and forth lots of times, either I’d go to see him or he’d go to see me, and often we traveled together, to visit his family in Switzerland. During all those times, our experiences at the airport were rather homogeneous. Sometimes people at the check-in were nicer than others, and I did notice how he was more easily waved in than me, but other than that they were pretty standard. As soon as we got married, though, our first couple of experiences traveling as husband and wife (that is, officially interracial) have been horrible. Regardless of the airport or continent where we find ourselves, we get delayed and stopped for special “random” searches, which somehow always seem to “randomly” choose us; we get asked certain questions more often and repeatedly than ever before, like: “are you carrying any weapons with you?”, “do you have any drugs?” and my favorite: “are you sure you live in Tokyo?” (WTF? mhm, I’m not sure… let me check that twice! oh wait… YES I AM!!!)

    Seriously, this stuff does wear you off, and it does make you feel like you must be going crazy. Like the people before who commented on how they are choosing buying on the internet rather than at stores, I too have felt like just trying to avoid the risky places. I have made resolutions to never land in Zurich’s international airport ever again…. but seriously, there has to be another solution! This kind of stuff is all over the place, and pretty soon you find yourself cornered up inside your own apartment.

    Anyway, thanks for the wonderful post! This is the first time I visit this blog, but I am sure to come back.

  70. Aliza Hausman wrote:

    My mother used to get asked if she was my nanny. My sister who is darker skinned would get followed around in the store while I could walk anywhere I pleased with my light skin. Thank you so much for your post, it really hit a nerve.

  71. Regina wrote:

    Your post is right on target. My sister and I are half Asian and half Afro-American. We exprience the same thing from white salespeople …especially in the Southern states. And the funny thing is, particularly when we wear our hair straight, our fellow African-Americans shun us. We learned a long time ago that as long as there are different races, there will always be ignorance. We can’t change that. As long as we love ourselves and continue to treat others the way we would want to be treated, then we will have no problems sleeping at night.

  72. Joy-Mari wrote:

    OMW, this happens to me every day. I stay in Cape Town, South Africa and receive shocking service almost every day. But I call the sales assistants on it. I also complain to the manager or owner, which improves the service 129%

    White people can never understand what it’s like. I’ve said this before and I’ll say it again: I receive worse service from POC. My (white) ex-boyfriends never understood it and always thought I’m overreacting. *Sigh*

    Thanks for making me feel just slightly better.

  73. Fiqah wrote:

    @Asada: “Don’t take it personally Asada, its them…they wear shorts in the winter….”

    ROFF.

  74. Grace aka blackbelt wrote:

    Paula, you certainly are NOT crazy.

    We POC (oh how I hate that term!) have a finely tuned radar, even if for years we don’t know we do. As we grow up and meet other POCs, we find they’ve got the same radar! and the screens say the same thing! For me, our conversations involved “OMG – you don’t get waited on either?” or “OMG – they never see you either??” If blacks are feared, yellows are invisible.

    Over and over and over you doubt yourself and think, “oh it’s me,” or “she’s having a bad day,” all the while getting a sick feeling in the pit of your stomach which grumbles “racism racism racism.”

  75. J wrote:

    Nope, you got it right. I’m “swirled” but appear white, and my husband is white. We received this kind of rude treatment while with our asian child in the South by an older white woman. (Once, but stunning; we both definitely noticed being treated differently than the bright white family in front of and behind us at a state information center. No happy, chatty greetings or offers of assistance, or “my aren’t you cute…” or “where are you from?”)

    BTW, all those people who think you’re probably just a little too sensitive–maybe they’re just not sensitive enough. They need to learn to be MORE sensitive to see and not deny what is happening in front of them.

  76. amanda wrote:

    I think it is terrible to be treated one way when another depending on the group of people you are standing with. Why do people always assume that you a paranoid when you think someone is being racist. Then they can be treated the same way and it is okay for them to think it is racist.